SHIPPING & RETURNS
Shipping Policy
EN — SHIPPING & ORDER POLICY
We start creating your piece immediately after the order is placed.
Production takes 7–10 working days depending on the design
Your order is shipped on the day it is ready.
Why?
We support the values of conscious consumption and environmental responsibility. We keep minimal inventory and produce in limited quantities to avoid overproduction and reduce waste.
Delivery across Ukraine.
Orders are shipped via Nova Poshta to a branch, parcel locker, or by door-to-door delivery.
Delivery time is 1–2 days. Shipping costs are paid by the customer according to the carrier's rates.
Please note:
Items made to order according to individual measurements are non-returnable.
UA — DELIVERY AND ORDERING
We start creating your item immediately after placing your order.
Production takes 7–10 business days, depending on the complexity of the product.
The order is shipped on the day the product is ready.
Why is that?
We support the principles of conscious consumption and environmental responsibility. We work with minimal leftovers and create limited editions to avoid overproduction and reduce waste.
Delivery across Ukraine.
Shipping is carried out by Nova Poshta to a branch, post office, or by door-to-door delivery.
Delivery time is 1–2 days. The customer pays the delivery cost according to the carrier's rates.
Please note:
Products made to order are not returnable.
Return & Exchange Policy
Clothing can be exchanged or returned within 10 days from the moment of placing the order, provided that it remains in good condition.
Exchanges and returns are categorically not subject to:
- Clothes with signs of wear (smell, stains, damage, etc.), alteration or washing, and goods with a violation of the original packaging (without labels, protective stickers, etc.).